top of page

UX COPY

WISH: WISH CLIPS REPORT FLOW

Context: Wish Clips is Wish's in-app hub of shoppable videos that spark discovery and inspiration.

Project: I optimized the Wish Clips video report flow content t0 be clear, concise, and align with industry standards based on my competitor analyses and UX research while being mindful of internal tech limitations.

OLD REPORT FLOW

Step 1 Report clip.png
Step 2 select reason.png
Step 3 report received.png
Step 4 report failed.png

OPTIMIZED REPORT FLOW

WISH: LOOK UP MY ORDER FLOW

Context: Previously, users were only able to view their order history by signing into their accounts or via email.

Project: I led content for an in-app and web flow that enables users to access individual guest orders.

View work here.

© 2023 Hakyung Y. All rights reserved.

bottom of page